U.S. review guidance
Frequently asked questions
FAQ
Your questions, answered
Everything you need to know about growing your rating with authentic customer reviews.
Who receives the review invitations?
Only customers linked to a verified purchase, booking, appointment, or in-store visit. They decide whether to respond and write their own feedback.
How quickly can a campaign launch?
Most campaigns can launch within one business day after your customer records, listing, message, and verification workflow are approved.
Which platforms do you support?
Google Business Profile is included on every plan. Higher tiers add Facebook, Trustpilot, Yelp, and other major review platforms.
Do you guarantee that customers will publish?
No. Customers control whether they respond, what they write, and the rating they choose. We guarantee the campaign setup, verification, and invitation delivery included in your plan.
How does the campaign support local SEO?
We optimize your listing, invitation timing, customer segmentation, service-area pages, and reporting. Customers always write their own review content.
What if my profile has very few reviews today?
We begin with recent verified customers, a direct review link, and a measured invitation cadence so the profile can build momentum naturally.
Is there really a free trial?
Yes. Your first campaign includes 5 free verified-customer invitations so you can test the workflow before choosing a plan.
How do I get started?
Fill out the form with your business details and Google listing. A dedicated account manager reaches out to confirm everything and launch your campaign.
Do you offer a money-back guarantee?
Yes. Every plan is backed by a satisfaction-or-your-money-back guarantee.
Take action
Build a review process you can explain and defend
Use real customers, neutral language, clear records, and platform-approved workflows.